Terms & Conditions
3rd January 2013
The short short introduction...
- I took most of 2011 off work
- By 2012 the website was so far out of date, I gave up on trying to update the online cart and removed it.
- I spent most of 2012 improving the shop and we now have loads more games.
- In April 2012 postage charges went up by "really quite a lot".
- It is now December 2012 and I am just getting to restoring the online cart.
See: www.cliftonroadgames.co.uk/shop for a more or less up-to-date stock list.
On-line Ordering:
The cart will allow you to place an order but does not request or accept online payment.
We'll check the stock, e-mail (or call) you with the details of anything that we don't have and/or send you an invoice through PayPal for all the items that we have in stock. You do not have to PayPal account (or use it to pay) but it is a convenient way for us to send you all of the information.
No contract exists between us until we issue an invoice and you pay it, either online through PayPal or by card over the telephone.
Postage & Packaging
We'll be as fair as we can with P&P. Unfortunately, since the price increases in April 2012 it is not always possible for us to post a game without losing money (even one sold at full RRP), unless we make some charge for P&P.
UK (Mainland)
- Where possible P&P will be limited to £3.
The minimum cost for us to send a 1st Class (Recorded Delivery) small packet is £3.65 plus the cost of packaging and because of the way VAT works in order to actually get £3.65 we would need to charge £4.38 (£3.65 + 20%). Once you include packaging and financial handling fees - credit/debit cards, paypal, and/or ebay all take something from transactions via their system - the minimum charge we would have to apply to fully cover the cost of posting an item is likely in excess of £5.
Europe / Rest of the World
- We only post International parcels via the Royal Mail 'Airsure' service.
Destinations are limited to,
- Europe (EU):
Austria, Belgium, Denmark, Estonia, Finland, France, Germany, Latvia, Luxembourg, Malta, Netherlands, Portugal, Republic of Ireland, Spain, and Sweden.
- Europe (Non-EU):
Andorra, Azores, Balearic Islands, Canary Islands, Corsica, Faroe Islands, Iceland, Liechtenstein, Madeira, Monaco, and Switzerland.
- Rest of the World:
Australia, Brazil, Canada, Hong Kong, Malaysia, Singapore, New Zealand, and USA.
- Minimum International shipping charges are:
- Europe: £10
Based on a 500g Small Packet sent by Royal Mail (Airsure - Tracked/Insured).
- Rest of the World: £15
Based on a 500g Small Packet sent by Royal Mail (Airsure - Tracked/Insured).
We're looking for better options but at the moment all P&P has to be calculated on a case by case basis. We're a shop that is happy to post things out, we are not an online warehouse operation.
Returns
You have the right to return any online purchase, unused and unopened, within 7 days of receipt.
Once a delivery has been accepted, please don't send anything back without contacting us first.
The return of goods is always at the customers expense, unless we have explicitly agreed otherwise.
Cookies
The shopping cart is not resident on the cliftonroadgames.co.uk website but is instead hosted by Mal's E-Commerce and will create such cookies as are "strictly necessary to provide an information society service requested by the user" (ie. to operate the shopping cart). You will find these under aitsafe.com in your browser's cookie store. No other cookies are created, read or otherwise used by this website.
---Steven Crane
